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Affilate Support

This short list should assist you in solving many common problems.

For anything not covered here, please email us directly for assistance.


Please click on the problem you are experiencing
How often do I get paid?
You haven't received your Affiliate confirmation email
What does it mean if I sign up for my Company?


How often do I get paid?
Each Wednesday fortnight we transfer the amount earned to your bank account, as long as the amount equals US$500 or more.  This threshold is set because the cost of money transfer via SWIFT is high and not as worthwhile for lesser amounts.

If you would like us to transfer the amount earned to you on the next pay cycle regardless of the balance, please email us directly and we will arrange it.


You haven't received your Affiliate confirmation email
If you recently became an Affiliate but have not yet received your email confirmation, please let us know so we can find out what went wrong and fix it.


What does it mean if I sign up for my Company?
This means your Company is considered to be the Affiliate and will receive the referral fees.

You are however the contact person for your Company.  If you move to a different company the Affiliation remains with your previous Company and they will need to provide details for a new contact person.


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